Last updated: January 31, 2025
Welcome to GTM Media LLC ("GTM Media," "we," or "us"). This Privacy Notice explains how we collect, use, disclose, and protect information that applies to GTM Media's video transcription platform and related services (the "Service"), and your choices regarding the collection and use of your information.
Capitalized terms not defined in this Privacy Notice have the meaning given to them in our Terms of Service. If you do not want your information processed as described in this Privacy Notice, you should not use our Service. This notice applies to all users of the Service.
We collect the following types of information about you:
We collect personal information that you provide when you sign up for the Service, such as your name, email address, and billing information. We may also collect messages you send us, feedback you provide, or any other content you submit through the platform. If you upload video or audio files for transcription, we collect the content of those files as part of our service delivery. If you don't provide certain personal information, you may not be able to access or fully use the Service.
If you choose to link a third-party account (such as Google Drive, Dropbox, or a video conferencing platform), we may receive information such as your user ID, access tokens, and any data you have permitted the third party to share with us (e.g., stored files or metadata). You can disconnect a third-party integration at any time via your account settings with the third party.
We use cookies and analytics tools to understand how users interact with our Service. This includes information about your browser, device, pages visited, session duration, and interactions with site features.
We use cookies and similar technologies to recognize users, keep you signed in, prevent duplicate actions, and improve the user experience. These may capture your IP address, browser type, and usage data. You may disable cookies via your browser settings, but doing so may affect certain functionalities of the Service.
We collect and process the video, audio, and transcription content you upload. This includes the media files themselves, transcription outputs, speaker labels, timestamps, and any metadata.
We use the information we collect for purposes such as:
We share information with third-party vendors who help us deliver the Service, including cloud hosting providers, transcription engines, payment processors, analytics tools, and customer support platforms. These providers are only given access to the information necessary for their tasks and are bound by confidentiality obligations.
You may choose to share transcriptions or media content by generating shareable links or exporting data. GTM Media is not responsible for how third parties use shared content.
In the event of a merger, acquisition, sale of assets, or insolvency, user data may be transferred or disclosed as part of the transaction. We will notify you if such a change occurs and your information is subject to a new privacy policy.
We may disclose personal data if required by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect users, enforce our Terms of Service, or protect the rights, property, or safety of GTM Media or others.
We may share anonymized or aggregated data (which cannot reasonably be used to identify you) for analytics, research, or benchmarking purposes.
You can:
Please note that we may retain certain information as required by law or for legitimate business purposes.
We take security seriously and implement industry-standard safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
Our Service is not intended for individuals under the age of 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal data from children.
If you are accessing the Service from outside the United States, please be aware that your information will be transferred to and processed in the United States where our servers are located.
We may update this Privacy Notice from time to time. We will notify you of any material changes by posting the new version on our website and updating the "Last updated" date above.
If you have any questions about this Privacy Notice, please contact us at:
GTM Media LLC
Email: privacy@gtmmedia.ai